Gem Gem uses every endeavour to ensure your purchases are shipped and delivered both promptly and efficiently.
Under normal circumstances, when the items are in stock, please allow 3-5 working days for the shipping of your order.
Delivery times may vary according to location (Switzerland, European Union, International). In every case, you will receive a confirmation by email.
As all Gem Gem jewels are individually handcrafted, there may be occasions when a particular line is temporarily out of stock. In this eventuality, a delay of six to eight weeks may exceptionally be required before shipping. Again, you will be advised by confirmation email.
It takes millions of years for gems to be formed by nature, and only a few weeks for our craftsmen to create a jewel. Thank you for your patience…